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#servicedesk

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Alex@rtnVFRmedia Suffolk UK<p>My local <a href="https://social.tchncs.de/tags/Council" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>Council</span></a> in <a href="https://social.tchncs.de/tags/Ipswich" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>Ipswich</span></a> <a href="https://social.tchncs.de/tags/Suffolk" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>Suffolk</span></a> <a href="https://social.tchncs.de/tags/England" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>England</span></a> is <a href="https://social.tchncs.de/tags/hiring" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>hiring</span></a> for an <a href="https://social.tchncs.de/tags/IT" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>IT</span></a> <a href="https://social.tchncs.de/tags/ServiceDesk" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>ServiceDesk</span></a> <a href="https://social.tchncs.de/tags/apprentice" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>apprentice</span></a> - whilst the <a href="https://social.tchncs.de/tags/salary" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>salary</span></a> is low for the sector its a <a href="https://social.tchncs.de/tags/hybrid" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>hybrid</span></a> <a href="https://social.tchncs.de/tags/job" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>job</span></a> (2 days only in the office) and they are providing full <a href="https://social.tchncs.de/tags/training" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>training</span></a> - and its unusual to see any public sector organisation hiring real humans in Britain for entry level <a href="https://social.tchncs.de/tags/tech" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>tech</span></a> <a href="https://social.tchncs.de/tags/jobs" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>jobs</span></a> that are still in-house!</p><p><a href="https://social.tchncs.de/tags/JobOpportunities" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>JobOpportunities</span></a> </p><p><a href="https://www.ambitionipswich.com/ict-apprentice/" rel="nofollow noopener noreferrer" translate="no" target="_blank"><span class="invisible">https://www.</span><span class="ellipsis">ambitionipswich.com/ict-appren</span><span class="invisible">tice/</span></a></p>
Digitalisierungsausschuss UniL<p>Wenn ihr mal wieder mit dem WLAN oder VPN kämpft, keine Panik! <br>Der ServiceDesk ist zur Stelle. Ruft einfach unter +49 341 97-33333 an (Mo-Fr 9-14 Uhr) oder schickt eine E-Mail an servicedesk[a]uni-leipzig.de. Die Leute dort helfen euch gerne weiter! 💻✨ <a href="https://wisskomm.social/tags/UniLeipzig" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>UniLeipzig</span></a> <a href="https://wisskomm.social/tags/URZ" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>URZ</span></a> <a href="https://wisskomm.social/tags/ServiceDesk" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>ServiceDesk</span></a></p>
Kevin Karhan :verified:<p><span class="h-card" translate="no"><a href="https://social.linux.pizza/@bigTanuki" class="u-url mention" rel="nofollow noopener noreferrer" target="_blank">@<span>bigTanuki</span></a></span> regular <a href="https://infosec.space/tags/WebForms" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>WebForms</span></a> like for submission &amp; contact forms?</p><p>The problem oftentimes is not the <em>"ingress"</em> but the <a href="https://infosec.space/tags/backoffice" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>backoffice</span></a> using a <a href="https://infosec.space/tags/CRM" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>CRM</span></a> / <a href="https://infosec.space/tags/ERP" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>ERP</span></a> and <a href="https://infosec.space/tags/ticketing" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>ticketing</span></a> system and <a href="https://infosec.space/tags/OTRS" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>OTRS</span></a> for that matter is so clunky, I did in fact setup <a href="https://infosec.space/tags/Jira" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>Jira</span></a> <a href="https://infosec.space/tags/ServiceDesk" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>ServiceDesk</span></a> on-prem in 2019!</p>
AndiMann<p>"@ServiceNow adds more <a href="https://masto.ai/tags/GenAI" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>GenAI</span></a> to 'Washington DC' update"</p><p>🙄 ofc $NOW adds <a href="https://masto.ai/tags/AI" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>AI</span></a>. Many 'known knowns' in <a href="https://masto.ai/tags/ServiceDesk" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>ServiceDesk</span></a> - buy laptops, order phones, reset pwds, ++</p><p>Sounds great! But, letting <a href="https://masto.ai/tags/ITSM" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>ITSM</span></a> end users loose on AI could be a hellscape for IT staff!</p><p><a href="https://www.theregister.com/2024/03/21/servicenow_washington_dc_release/" rel="nofollow noopener noreferrer" translate="no" target="_blank"><span class="invisible">https://www.</span><span class="ellipsis">theregister.com/2024/03/21/ser</span><span class="invisible">vicenow_washington_dc_release/</span></a></p>
Seth Abrikoos<p>Ben ik de enige die <a href="https://mastodon.online/tags/HetNTI" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>HetNTI</span></a> niet goed kan <a href="https://mastodon.online/tags/bereiken" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>bereiken</span></a>?</p><p> 📨Mail <br>Na 2 weken nog steeds geen antwoord.<br>📞Telefoon<br>Minimaal 30min in de wacht staan, na de wacht nog steeds geen antwoorden op je vragen<br> <br>Dit telkens weer.<br>.<br>.<br>.<br><a href="https://mastodon.online/tags/klantenservice" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>klantenservice</span></a> <a href="https://mastodon.online/tags/servicedesk" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>servicedesk</span></a> <a href="https://mastodon.online/tags/student" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>student</span></a> <a href="https://mastodon.online/tags/studeren" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>studeren</span></a><br><a href="https://mastodon.online/tags/nti" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>nti</span></a> <a href="https://mastodon.online/tags/ntistudie" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>ntistudie</span></a> <a href="https://mastodon.online/tags/ntistudent" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>ntistudent</span></a> <a href="https://mastodon.online/tags/ntiopleidingen" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>ntiopleidingen</span></a></p>
Morgana<p><a href="https://mas.to/tags/IT" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>IT</span></a> <a href="https://mas.to/tags/devops" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>devops</span></a> <a href="https://mas.to/tags/asi" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>asi</span></a> i inni związani z informatyką. Poszukuję wszelkich nawet najbardziej suchych <a href="https://mas.to/tags/suchar" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>suchar</span></a>.ów i <a href="https://mas.to/tags/mem" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>mem</span></a>.ów o IT. <br>Dostałam takie zadanie od szefowej i kiszka. Google to wiecie daje to co najpopularniejsze u normików, a ja chcę najaktualniejsze. Wasze ulubione. Takie real nerdowsko-geekowskie i wsobne. <a href="https://mas.to/tags/helpdesk" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>helpdesk</span></a> <a href="https://mas.to/tags/servicedesk" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>servicedesk</span></a> :baba_h: :baba_e: :baba_l: :baba_p:</p>
Joris (DWizzy)<p>The shittiest version of "Musical chairs" is when the music stops every 15 seconds and I have to give a moment attention to the on hold-message in the hope an employee is answering. <a href="https://hostux.social/tags/stoelendans" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>stoelendans</span></a> <a href="https://hostux.social/tags/servicedesk" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>servicedesk</span></a></p>
Rune Fencker :verified:<p>Vi søger to IT-supportere til servicedesk i min IT-afdeling. Jeg bliver en af de nærmeste kolleger. 😊<br>Del gerne.<br><a href="https://www.rudersdal.dk/job?hr=show-job%2F127842%26locale%3Dda_DK" rel="nofollow noopener noreferrer" target="_blank"><span class="invisible">https://www.</span><span class="ellipsis">rudersdal.dk/job?hr=show-job%2</span><span class="invisible">F127842%26locale%3Dda_DK</span></a><br><a href="https://expressional.social/tags/rudersdal" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>rudersdal</span></a> <a href="https://expressional.social/tags/nytjob" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>nytjob</span></a> <a href="https://expressional.social/tags/itsupport" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>itsupport</span></a> <a href="https://expressional.social/tags/dkmastodon" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>dkmastodon</span></a> <a href="https://expressional.social/tags/servicedesk" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>servicedesk</span></a></p>
Christian Pietsch (old acct.)<p>Those of you running a <a href="https://digitalcourage.social/tags/GitLab" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>GitLab</span></a> instance with <a href="https://digitalcourage.social/tags/IncomingMail" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>IncomingMail</span></a> enabled (e.g. for the <a href="https://digitalcourage.social/tags/ServiceDesk" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>ServiceDesk</span></a> module) may have noticed that it is no longer working.</p><p>You need to add 2 lines to /etc/gitlab/gitlab.rb to get it working again: <a href="https://gitlab.com/gitlab-org/gitlab/-/issues/371716#note_1076081753" rel="nofollow noopener noreferrer" target="_blank"><span class="invisible">https://</span><span class="ellipsis">gitlab.com/gitlab-org/gitlab/-</span><span class="invisible">/issues/371716#note_1076081753</span></a></p><p>Then, `gitlab-ctl reconfigure`.</p>
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